Privacy Policy
HEXED CLAY CO — PRIVACY POLICY
Last Updated: December 1, 2025
This Privacy Policy describes how Hexed Clay Co (“Company,” “I,” “me,” or “my”) collects, uses, and protects your personal information when you visit my website, make a purchase, join my email list, or interact with my services.
1. Information I Collect
- Automatically via Shopify: IP address, device data, cookies, browsing behavior.
- Provided by you: Name, email, shipping/billing address, order info, payment confirmation (not full card numbers).
2. How Your Information Is Used
- To process and fulfill orders
- Customer support
- Email newsletters
- Operating Smile Rewards
- Improving user experience
- Legal/tax compliance
3. Storage & Sharing
Your personal information is stored securely through Shopify and its trusted service providers, and is used only for order processing, customer support, and essential business functions. I do not store, access, or see your full credit card information.
Shopify Payments processes all payment details securely on my behalf. Your information may be shared only with third-party partners necessary to fulfill your order, such as payment processors, shipping carriers, and reward program providers.
4. International Orders
If you place an international order, your shipping information may be shared with customs authorities or international carriers as required for delivery. Please note that shipping timelines and policies vary by country and may be outside my control.
Free U.S. shipping on orders of $75+ applies only to domestic orders.
5. Cookies & Tracking Technologies
Shopify uses cookies and similar technologies to keep items in your cart, maintain secure sessions, and analyze website performance. These tools help improve your shopping experience and allow certain site features to function properly. You may disable cookies in your browser settings, but doing so may affect how the website performs.
6. Customer Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. You may also unsubscribe from marketing emails at any time using the link provided in each email. To make a data-related request, please contact me at hexedclayco@gmail.com.
7. Children’s Privacy
This website is not intended for children under the age of 13, and I do not knowingly collect personal information from minors. If I learn that data has been collected from a child under 13, it will be deleted promptly. Parents who believe their child’s information may have been collected should contact me immediately.
Individuals under the age of 18 may browse the website but are not permitted to create accounts or make purchases without the involvement of a parent or legal guardian. By using this site and completing a purchase, you represent that you are at least 18 years old or that you have obtained consent from a parent or guardian to do so. Hexed Clay Co is not responsible for unauthorized purchases made by minors.
8. External Links & Digital Products
My website may include links to external websites or digital products, each of which operates under its own privacy practices and policies. Hexed Clay Co is not responsible for how these third-party sites collect or use your information. Please note that all digital products offered on or linked from this site are non-refundable and remain the intellectual property of Hexed Clay Co. (Please find the Terms of Service for digital products on Stan Store via the specific digital product link.)
9. Changes to This Policy
This Privacy Policy may be updated periodically to reflect business changes, legal requirements, or improvements to the website. Updated versions will be posted on this page with a revised effective date. By continuing to use the website after changes are posted, you agree to the updated Policy.
10. Contact
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, you may contact Hexed Clay Co at hexedclayco@gmail.com. Most inquiries receive a response within 2–5 business days. Please include your name and order details, if applicable, so I can assist you promptly.
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